Find quick answers to the most common questions about Indian Kalakari, our handcrafted products, orders, shipping, returns, and more. If you can’t find what you’re looking for, please contact our support team.
Indian Kalakari is a collection of traditional and handcrafted products inspired by India’s rich culture, art, and craftsmanship. We aim to bring unique Indian art and handmade creations closer to your home.
Many of our products are handcrafted by skilled artisans. Since handmade products are created individually, slight variations in colour, texture, pattern, and finish are natural and make every piece unique.
Our products are sourced from different craft regions across India. Depending on the product and craft, they may come from different artisan communities and traditional craft clusters.
Yes, we ship to most serviceable pin codes across India through trusted courier partners. You can check delivery availability by entering your pin code during checkout.
International shipping availability depends on the destination and product. If international shipping is available for your order, the applicable shipping charges and other costs will be displayed during checkout.
Delivery times may vary depending on the product and delivery location. The estimated delivery timeline is provided during the ordering process. Some handcrafted or special-order products may require additional processing time.
Once your order has been dispatched, tracking details will be shared with you through the contact information provided during checkout. You can use the tracking details to follow your shipment.
We accept the payment methods available on our checkout page, which may include UPI, credit cards, debit cards, net banking, and other supported payment options.
Yes. Payments are processed through secure payment gateways. Your payment information is handled by the respective payment provider and is not stored directly by Indian Kalakari.
If you need to modify or cancel your order, please contact us as soon as possible. Requests can generally be accommodated only before the order has been processed or dispatched.
COD availability depends on the delivery location and other order conditions. If COD is available for your order, the option will be displayed during checkout.
If your product arrives damaged or defective, please contact us as soon as possible with your order number and clear photographs of the product and packaging. Our team will review the issue and guide you through the replacement or refund process.
Returns are accepted according to our Return & Refund Policy. Eligibility may depend on the condition of the product and the reason for the return. Please review our Return & Refund Policy for complete details.
Once a refund is approved, it will be processed according to our refund policy and the applicable payment method. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
Because many of our products are handcrafted, natural variations in colour, texture, pattern, and finish may occur. In addition, screen settings can affect how colours appear on different devices. These variations are a natural part of handcrafted products.
Gift packaging may be available for selected products. If the option is available, you will see the relevant details during checkout or on the product page.
Yes. We welcome bulk and corporate gifting enquiries. If you have a larger requirement, please contact us with the product details, quantity, occasion, and expected delivery date so we can discuss the available options.
Customisation availability depends on the product and artisan. If you have a specific requirement, please contact us with your idea and we will let you know whether it can be accommodated.
We take reasonable measures to protect your personal information and use it only for purposes such as processing orders, providing customer support, and improving your experience. For more information, please refer to our Privacy Policy.
If you have any questions about our products, orders, shipping, returns, or anything else, please contact our support team through the contact details provided on our website. We will be happy to assist you.
