Terms & Conditions

Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Indian Kalakari website and the purchase of products offered through it.

By browsing our website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.

We recommend that you review these Terms periodically, as they may be updated from time to time.

In these Terms, “Indian Kalakari”, “we”, “us”, and “our” refer to Indian Kalakari, while “customer”, “you”, and “user” refer to any person accessing or using our website.

1. Eligibility

By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.

You agree to provide accurate, current, and complete information when creating an account, placing an order, or contacting us.

We reserve the right to refuse service, restrict access, or cancel an order where we reasonably believe there has been fraud, misuse, unauthorised activity, or a violation of these Terms.

2. Products and Handmade Nature

Many of our products are handcrafted by skilled artisans and may be made using traditional techniques.

Because handmade products are created individually, slight variations in colour, size, texture, pattern, grain, weight, and finish may occur.

These variations are a natural characteristic of handcrafted products and are not necessarily considered defects.

Product images on our website are provided for representation. Actual colours may vary slightly depending on your device, screen settings, lighting, and photography.

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information are accurate.

3. Pricing and Product Information

Product prices are displayed on the website and at checkout. Applicable taxes, shipping charges, or other costs will be shown where relevant.

We make reasonable efforts to ensure that product descriptions, availability, and pricing information are accurate. However, errors may occasionally occur.

If we discover an error in the price, description, or availability of a product you have ordered, we may contact you to confirm whether you wish to proceed with the order or cancel it.

If an order is cancelled due to an error or product unavailability and payment has already been received, the applicable amount will be refunded.

Prices and product availability may change without prior notice.

4. Orders and Acceptance

When you place an order on our website, you are requesting to purchase the selected products subject to these Terms.

An order confirmation confirms that we have received your order but does not necessarily constitute final acceptance of the order.

We reserve the right to accept or decline an order for reasons including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent or unauthorised activity.

  • Delivery restrictions.

  • Errors in the order.

  • Other legitimate operational reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded.

5. Payments

Payments may be processed through secure third-party payment gateways.

By providing payment information, you confirm that you are authorised to use the selected payment method.

Indian Kalakari does not normally store complete credit or debit card details on its own servers. Payment information is handled by the applicable payment service provider according to its security and privacy practices.

If a payment is declined, reversed, or otherwise unsuccessful, we are not responsible for delays resulting from the payment provider or financial institution.

6. Shipping and Delivery

Shipping charges, estimated delivery timelines, and serviceable locations may vary depending on the product and delivery destination.

Please refer to our Shipping Policy for additional information.

Delivery estimates are indicative and may be affected by circumstances outside our reasonable control, including courier delays, weather conditions, natural disasters, government restrictions, transportation disruptions, or other unforeseen events.

We are not responsible for delays caused by circumstances beyond our reasonable control.

7. Returns, Replacements, and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy before placing an order.

By purchasing a product from Indian Kalakari, you agree to the applicable conditions and procedures described in that policy.

8. Intellectual Property

All content available on the Indian Kalakari website, including but not limited to:

  • Text and written content.

  • Logos and branding.

  • Graphics and designs.

  • Product photographs.

  • Website layouts.

  • Videos and other media.

  • Original website content.

is owned by Indian Kalakari or used with appropriate rights or permissions, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

Traditional craft techniques, cultural motifs, and artistic traditions may have their own cultural and historical origins and should not be interpreted as being exclusively owned by Indian Kalakari.

9. User Conduct

You agree to use the website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to the website or its systems.

  • Interfere with the operation or security of the website.

  • Upload or transmit malicious code.

  • Misuse another person’s account or personal information.

  • Use website content for unauthorized commercial purposes.

  • Engage in activities that may damage or disrupt the website or other users’ access to it.

You are responsible for maintaining the confidentiality of any account credentials associated with your account.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Indian Kalakari shall not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through it.

Where permitted by law, our total liability relating to a particular order shall not exceed the amount actually paid by you for that order.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

11. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless Indian Kalakari, its owners, employees, service providers, and partners from claims, losses, liabilities, or expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of the website.

  • Your violation of applicable laws.

  • Your infringement of another person’s rights.

12. Third-Party Links and Services

Our website may contain links to third-party websites, payment gateways, courier services, or other external services.

These third-party services are independently operated and may have their own terms and privacy policies.

Indian Kalakari is not responsible for the content, availability, security, or policies of third-party websites or services.

13. Changes to These Terms

Indian Kalakari may update or modify these Terms from time to time.

Any changes will become effective when the updated Terms are published on this page unless otherwise stated.

Your continued use of the website after the updated Terms have been published indicates your acceptance of the revised Terms.

We recommend reviewing this page periodically.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the jurisdiction of the competent courts in India.

Where appropriate, we encourage customers to contact us first so that concerns can be discussed and resolved amicably.

15. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority or court, that provision shall be treated as severable from the remaining Terms.

The remaining provisions will continue to remain in effect to the extent permitted by applicable law.

16. Force Majeure

Indian Kalakari shall not be responsible for failure or delay in performing its obligations where such failure or delay is caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fire, pandemics, government restrictions, strikes, transportation disruptions, power failures, internet or technology failures, or other unforeseen events.

Where such circumstances occur, our obligations may be delayed or temporarily suspended until it is reasonably possible to resume them.

17. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies published on our website, constitute the agreement governing your use of the website and purchase of our products.

If any conflict exists between these Terms and a specific product or service policy, the applicable specific policy may govern that particular matter.

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact the Indian Kalakari support team using the contact details provided on our website.

Indian Kalakari

Email: Please add your official support email here.

Website: Indian Kalakari